Tel: +1(857) 272-7217
Mail: info@invernostone.com
Head Office: 480 Main Avenue
Unit#7 Wallington
NJ 07057
Factory Adress: Özlüce Mah. Cevizli Cad.
No:13 Nilüfer
Bursa/TURKEY
Working Hours
Our Inverno Stone team is available to answer your questions Monday – Friday 8:00 a.m. to 5:00 p.m. You may reach us by phone or email and be certain to receive an answer within the day. Feel free to refer below for frequently asked questions.
Some cool tips you should know
01.
How do I place an order?
You may send your purchase order via fax or email and expect a sales order confirmation within that day. We kindly ask that you review your sales orders, sign them, and return them to us to avoid any confusion.
02.
How soon will I receive my order and what is the cost of delivery?
Deliveries range between 1-4 business days. Payments are accepted by credit card (for orders less than $500) or check. A one time credit card authorization form must be filled out for each order unless a standing credit card form is filled out to keep on file at the customer's request. Per delivery charges for deliveries made by White Marble Source are fixed. UPS freight charges & transit times are quoted from UPS.com. Customers may provide their own valid UPS account on their PO to be billed third party (this does not include packaging charges).
03.
Can I work in terms?
All new accounts may be eligible for Net 30 day terms. Proper submission of a credit application and a minimum of three C.O.D. orders are required.
04.
Can I return an order and receive a refund?
Materials that are unused and in original packaging are accepted for a return within one month of the date of purchase. All products approved for return will be charged a 25% restocking fee. The remainder will be applied as store credit.
05.
Any Other Questions?
Call us any time.
You may send your purchase order via fax or email and expect a sales order confirmation within that day. We kindly ask that you review your sales orders, sign them, and return them to us to avoid any confusion.
Deliveries range between 1-4 business days. Payments are accepted by credit card (for orders less than $500) or check. A one time credit card authorization form must be filled out for each order unless a standing credit card form is filled out to keep on file at the customer's request. Per delivery charges for deliveries made by White Marble Source are fixed. UPS freight charges & transit times are quoted from UPS.com. Customers may provide their own valid UPS account on their PO to be billed third party (this does not include packaging charges).
All new accounts may be eligible for Net 30 day terms. Proper submission of a credit application and a minimum of three C.O.D. orders are required.
Materials that are unused and in original packaging are accepted for a return within one month of the date of purchase. All products approved for return will be charged a 25% restocking fee. The remainder will be applied as store credit.
Call us any time.